Tech-Upgrad is a leading software services provider with over 10 years of experience specializing in custom software development, cloud solutions, system integration, AI development, and CTO as a Service. We serve companies globally, delivering advanced technological solutions that optimize business processes and drive digital transformation. Our team of 50+ engineers combines deep technical expertise with agile delivery to turn your ideas into reliable, high-performance products.

Working with Tech-Upgrad gives you access to a full-stack engineering team without the overhead of building one in-house. Key benefits include tailored solutions built around your specific workflows, end-to-end project delivery from strategy to support, 24/7 technical assistance, transparent communication through agile sprints, and a 100% client satisfaction track record. We act as a true technology partner — not just a vendor.

Our pricing varies based on project scope, complexity, and engagement model. We offer flexible options including fixed-price projects, dedicated team arrangements, and hourly consulting. Every engagement starts with a free consultation where we assess your requirements and provide a detailed, transparent cost estimate — no hidden fees. Contact us to receive a custom quote within 48 hours.

You do. All intellectual property, source code, documentation, and deliverables created during your project are fully owned by you upon completion and final payment. We transfer all rights and provide complete access to repositories, credentials, and technical documentation. We do not retain any proprietary claim to the work we deliver for your business.

To delete your account or remove your data from our systems, simply contact our support team at contact@tech-upgrad.com with your request. We will process account deletions within 5 business days and confirm once all associated data has been permanently removed in accordance with our data retention policy and applicable privacy regulations.

We offer three primary engagement models. Fixed Price — ideal for well-defined projects with clear scope and deliverables. Dedicated Team — a monthly retainer for ongoing development with a team fully allocated to your project. Time & Materials — flexible hourly billing suited for evolving requirements or consulting engagements. We'll recommend the best model based on your project's nature and budget.

We work with projects of varying sizes, but our minimum engagement typically starts at €5,000 for fixed-price projects. For dedicated team arrangements, we recommend a minimum commitment of 3 months to ensure meaningful progress and team stability. For CTO as a Service and consulting engagements, we offer flexible monthly plans starting from a part-time basis.

No. We pride ourselves on full transparency. Your quote includes all development, project management, QA, and deployment costs. Third-party expenses such as cloud hosting, domain registration, premium APIs, or software licenses are itemized separately and approved by you before any charges. You'll always know exactly what you're paying for.

Yes. We offer tiered support plans after project delivery. Our Basic plan covers bug fixes and security patches. Our Standard plan adds performance monitoring and minor enhancements. Our Premium plan includes 24/7 priority support, proactive optimization, and a dedicated account manager. Support plans are billed monthly and can be adjusted as your needs evolve.

Absolutely. We understand that business needs change. You can scale your dedicated team up or down with 2 weeks' notice, switch between engagement models at milestone points, or adjust project scope through our change request process. We keep everything flexible so your investment always aligns with your current priorities.

We treat all client data as strictly confidential. Access is limited to team members directly involved in your project, and all data is stored in encrypted environments. We sign Non-Disclosure Agreements (NDAs) before any engagement begins and follow the principle of least privilege — meaning team members only access the data they need to perform their specific tasks.

Yes. We fully comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We implement data protection by design in all our solutions, maintain detailed processing records, and ensure that any personal data we handle on your behalf is processed lawfully, transparently, and securely. We also assist clients in building GDPR-compliant applications.

Your project data is stored on secure, encrypted servers hosted by leading cloud providers (AWS, Azure, or Google Cloud) in the region of your choice. We support data residency requirements for clients operating under specific jurisdictional regulations. All backups are encrypted and access-controlled, and we can provide detailed infrastructure documentation upon request.

Yes. In accordance with GDPR and our privacy policy, you have the right to request a complete copy of all data we hold related to your project, as well as the right to request permanent deletion. Data export requests are fulfilled within 10 business days, and deletion requests within 5 business days. Contact contact@tech-upgrad.com to submit your request.

Never without your explicit consent. We do not sell, rent, or share your data with any third party for marketing or commercial purposes. In cases where third-party tools or subprocessors are required for project delivery (e.g., cloud hosting, CI/CD tools), we ensure they meet our security standards and are covered by appropriate data processing agreements.

We follow industry-standard security practices including OWASP Top 10 guidelines, secure code reviews, automated vulnerability scanning, penetration testing, and regular security audits. All team members undergo security awareness training, and we maintain documented security policies covering access control, incident response, and data handling across every project.

We implement multiple layers of defense including encrypted data transmission (TLS/SSL), secure authentication (OAuth 2.0, MFA), input validation, SQL injection prevention, XSS protection, and rate limiting. Our DevOps team configures firewalls, intrusion detection systems, and automated monitoring to detect and respond to threats in real time.

Yes, always. Every project goes through comprehensive security testing before deployment including static code analysis (SAST), dynamic application security testing (DAST), dependency vulnerability scanning, and manual penetration testing for critical applications. We provide a detailed security report and resolve all identified vulnerabilities before going live.

We maintain a formal incident response plan that includes immediate containment, root cause analysis, client notification within 24 hours, and a detailed post-incident report with remediation steps. For clients on our Premium support plan, our security team is available 24/7 to respond to incidents. We also conduct post-mortem reviews to prevent recurrence.

Yes. We help clients build applications that meet the requirements of various compliance frameworks including GDPR, SOC 2, ISO 27001, HIPAA, and PCI DSS. Our team can guide your architecture decisions, implement required controls, prepare documentation, and support you through the audit process. We tailor our approach to the specific certifications your industry requires.